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Terms and Conditions

Please read these terms of use carefully before using our site. These terms do not affect your statutory rights as a consumer. By using our site, you signify your assent to these terms of use. If you do not agree to these terms of use, do not use this site.

Security

Passing payment information to us from our checkout page is totally secure and uses 128 bit SSL encryption.

Privacy Statement

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)

We collect information about you only to process your order and provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will always give you the chance to refuse any marketing email from us and never pass your details on to a third party

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • credit/debit card details
We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If you have any questions regarding the security of your personal information please contact us at woodalls@we-sell-it.co.uk

RESTRICTIONS ON USE OF MATERIAL

No material from we-sell-it.co.uk or any web site owned, licensed or controlled by we-sell-it.co.uk may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior consent of we-sell-it.co.uk. We do however permit you to download the information contained on this site to a single computer for your own personal non-commercial reference provided all information is kept in it's original form with all copyright and proprietary notices intact. Modification of the materials or use of the materials for any other purpose is a violation of we-sell-it.co.uk's copyright and other rights. In the event you download software from the site, the software, including any files, images incorporated in or generated by the software, and data accompanying the software are licensed to you by we-sell-it.co.uk. We-sell-it.co.uk retains full and complete title to all information contained within this site.

DISCLAIMER

Whilst we try our hardest to ensure accuracy, We-sell-it.co.uk cannot be held responsible for typographical errors in this website, including but not limited to those regarding product price. Price and availability information are subject to change without notice.

Trademarks

All company names, logos or trademarks and product names or photographs displayed in this website are the property of their respective owners. Any reproduction of the content or material on this site is strictly prohibited without prior written authorization. Copyright © 1998. All rights reserved.

Extra Charges

We have a policy of not hiding any charges, if there is any additional charge to be added to your order you will be notified and we will not process payment until you confirm acceptance of these charges.

The Consumer Protection (Distance Selling) Regulations 2000 / Returns

Since 31 October 2000 UK consumers now have the right to cancel their order within a "cooling off period" which lasts 7 days from the day after taking delivery. Cancellation must either be in the form of facsimile, email or letter and sent to our address as listed on the contact page of this site . The customer has the right to inspect their goods and must make sure they remain undamaged and unused. In the case of electrical appliances there is no way we can accept returns of unwanted goods if the item has been installed or used. All goods must be returned with all packaging intact. Woodalls reserves the right to recover costs of collecting should any be incurred. The customer is responsible for any damage caused to the goods whether in their possession or in transit back to Woodalls. Please note that all returns for any reason other than faulty/damaged goods will be subject to a charge of the cost of returning the goods, this charge varies depending on the product ordered but can be up to 25% of the cost of the goods in the case of electrical appliances, cost of return can vary depending on how the goods are returned to us. If you would like any information regarding the potential cost of returning an item prior to purchase please email us at woodalls@we-sell-it.co.uk Where the customer exercises their right to cancel we will refund money owed within 30 days of cancellation.

Damaged Goods

All deliveries should be inspected on arrival. If there are any signs of damage do not accept delivery and inform us immediately.All damages must be reported to us within 5 days of delivery. Your statutory rights are not affected by this clause.

Faulty Goods

Claims regarding faulty goods will be subject to the terms of the manufacturers warranty but this does not affect your statutory rights. Please note that once an electrical appliance is installed manufacturers would need to send a service engineer to inspect any appliance to ascertain whether or not any fault was due to a product defect or a bad installation. Remember that you should use a qualified fitter for certain appliances (i.e. gas appliances should only be fitted by someone with the appropriate CORGI certification).

Affiliates

Certain sections on our site may be operated by affiliate companies and will have different terms and conditions which may be applicable. You will be made aware when you are being taken to an external site. We do select our affiliates carefully and should any not meet our high standards please contact us at customer.service@we-sell-it.co.uk

Local Taxes and Import Duty

Woodalls shall in no way be liable for any Import Duty, Local Taxes, Customs Clearance, etc. that might be charged for importing goods from the UK to your country. It is up to you, the customer to find out what rate of duty is applicable in your country/state. In some cases your postal service will not release your goods until the duty has been paid.

Woodalls reserve the right to refuse any order received at our discretion

The best advice we can give is that if you are unsure of any aspect of dealing with us please remember that we are only an email away
Woodalls reserve the right to amend these terms and conditions without notice
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